Factors Affecting Employee Motivation at Commercial Banks in Vietnam

Abstract

Employee motivation is an important dimension of organisational performance. Building on previous research, this study aims to identify those factors affecting employee motivation at commercial banks in Vietnam. Data for the research was collected through questionnaires sent to 300 bank employees directly or indirectly via email, of which 240 qualified for data entry and analysis. Using the Exploratory Factor Analysis method combined with Bayesian Linear Regression, research findings indicate that the empowerment of workers has an important positive influence on employee motivation. The results indicate that employee training and teamwork also have positive effects on employee motivation. We make connections with theory and related studies on the basis of research findings. At the same time, the policy implications for regulators are also discussed.