Greening the Workforce to Achieve Environmental Performance in Hotel Industry: A Serial Mediation Model

Abstract

Recent literature in the domain of environmental management suggests that employees' behavior is vital to enhance environmental outcomes. Despite this fact, a negligible effort has been made to study how HRM is linked with the environmental performance of the organization. The purpose of the current study is to investigate the interrelationship between organizations' Green HRM and environmental performance through the mediation of environmental concerns and environmental responsibility. To conduct this study, a sample comprised of 300 white-collar employees of various hotel chains operating in Pakistan was selected. The data were collected using a multi-time approach and were analyzed through partial least structural equation modeling (PLS-SEM) technique. The findings suggest that Green HRM positively contributes to the environmental performance of the organization. Mediating roles of environmental concerns and environmental responsibility were also found statistically significant. Furthermore, the results also revealed that the relationship between Green HRM and environmental performance would be stronger when employees become more concerned about the environment. This research contributes to the body of knowledge in testing the theory of organizational citizenship behavior towards environmental wellbeing by providing empirical evidence on hypothesized relationships. Using Organizational citizenship behavior towards the environment theory the present study is an attempt unveil what is unknown on the Green HRM and environmental performance relationship.