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http://thuvienso.vanlanguni.edu.vn/handle/Vanlang_TV/21590
Nhan đề: | Dialectical emotions in a dark heritage site: A study at the Auschwitz Death Camp |
Tác giả: | Oren, Gila Shani, Amir Poria, Yaniv |
Từ khoá: | Dark heritage site Heritage tourism Positive and negative emotions Visitor experience |
Năm xuất bản: | 2020 |
Nhà xuất bản: | Elsevier Ltd. |
Tóm tắt: | This study was designed to explore the emotional experience during the visit to the Auschwitz Death Camp, and its relationship to the perceptions of benefits gained from the visit as well as the quality of the experience. A mix method approach was adopted. Following a qualitative study, questionnaires (n ¼ 553) were distributed in four languages. The findings which are based on the PANAS index revealed an emotional duality. The study highlights the central role of the negative emotions and the significant contribution of these emotions to visitor’s satisfaction, as well as to the perceived benefits derived from the visit. The study challenges the emphasis of tourism research on positive emotions and its view of negative emotions as having a negative impact, leading to dissatisfaction with the visitor experience. The findings emphasize the need to conceptualize the visitor experience and address the positive contribution of negative emotions. |
Mô tả: | Tourism Management 82 (2021) 104194 |
Định danh: | http://thuvienso.vanlanguni.edu.vn/handle/Vanlang_TV/21590 |
ISSN: | 0261-5177 |
Bộ sưu tập: | Bài báo_lưu trữ |
Các tập tin trong tài liệu này:
Tập tin | Mô tả | Kích thước | Định dạng | |
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BBKH2141_Dialectical emotions in a dark heritage site A study at the Auschwitz.pdf Giới hạn truy cập | Dialectical emotions in a dark heritage site: A study at the Auschwitz Death Camp | 948.5 kB | Adobe PDF | Xem/Tải về Yêu cầu tài liệu |
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